Here at yourLTL, we’re setting a new standard for the transportation industry.
We are women-owned. And we’re proud of it!
The leaders of the LTL pack
When it comes to solution-based experience, knowledge, and leadership management in the logistics and transportation industry, we’re leading the pack here at yourLTL. Our mission is to be trusted partners and to provide superior customer service. It’s no accident that we employ some of the most experienced representatives in the business.
Rather than trying to fit customers into a disciplined business model, we customize our services and solutions for each account in ways that work best for our customers. Our team is committed to offering competitive rates, a proven audit process that significantly minimizes re-invoicing, and shipment protection from mishandling and abuse with a promise for a payout to all claims within 15 days. We’re not going to try to fit you into a box. We know that every need and shipping situation our customers face is unique, and we will gladly customize solutions for any problem you bring to us. How’s that for a breath of fresh air?
Focus on your business growth
We handle all carrier operations so that as our customers, you can focus on business growth. We know you don’t have time to solve the shipping puzzles that come your way, so we want to take this task off your plate. Once you put your shipment in our hands, you don’t have to worry about delivery. And we won’t leave you in the dark wondering if your shipment has arrived—we pride ourselves on direct communication. We have a professional team that communicates throughout the day to ensure your shipment is picked up and delivered on time.
A women-led leadership power trio
Owner Carol Docalavich bought yourLTL in 2017. The most recent additions to the team are Nancy Merritt, Vice President of Corporate Sales, and Kelly Butler, Director of Pricing and Carrier Relations. This power trio of women is stacked with experience in the transportation and logistics industry. Docalavich had a vision for yourLTL, and she’s brought it to life with the new team. Her strength in seeing things differently, and creating solutions that produce productive outcomes, a great asset to the business. “My work at yourLTL is a natural extension of what I’ve been doing throughout my career,” she says. “I can spot an opportunity and create a positive shift in company culture. In this case, it was bringing on incredible women to support all of the functions at yourLTL, and it’s working extraordinarily well.”
Kelly Butler brings over 20 years in program development and data analysis and 13 years of supply chain and logistics experience to yourLTL. She provides insights into the supply chain, sourcing, pricing, and logistics. A true professional whose glowing personality is second-to-none, Butler thrives in customer service and is crucial for the success of the yourLTL strategy.
Nancy Merritt joined the team in December 2019 to oversee the performance of the yourLTL sales teams throughout North America and offshore markets. She’s been a leader in the industry since 1998, and her deep understanding of supply chain management and LTL transportation services is an incredible asset to the team. She’s excited to be a part of an organization that’s forward-thinking, women-owned, innovative, and a departure from the status quo in the industry. “It’s an honor to be a member of a dynamic organization that is the catalyst of an industry shift with the new yourLTL business model,” she explains.
Working together, this power trio is customer-focused, incredibly efficient, and raising the bar for others in the transportation and logistics industry.
Specializing in customer service
We talk the talk, and we walk the walk at yourLTL when it comes to customer service. When other businesses say that they’re easy to get in touch with, communicative, and friendly on the phone, they’re probably whistling dixie. Not us. When you call yourLTL, you speak on the phone to a real person who is there to greet you with a friendly hello, help you solve your problem, and answer any questions you have.
Discover the yourLTL difference
We’re women-owned. We’re committed to unparalleled customer service. We employ a balanced approach, thoughtful leadership, and are deliberate and forward-thinking in our vision. That’s the yourLTL difference.
Fearless LTL freight friends
If you have a shipping problem, we’ll solve it. We won’t shy away from a shipping puzzle or any complicated request you throw our way. Bring on the challenges! We’ll handle all of your shipping and logistics needs and treat your goods just like we’d do for our own family. Contact us at 855.218.7LTL (7585) to get started today! We can’t wait to hear from you.