At yourLTL, we value trust, transparency, and building long-lasting relationships with our customers. We do so much more than offer a service; we build partnerships. It’s important to us that no matter where you live, and no matter what shipping challenge to bring our way, when you call us, we provide unparalleled customer service.
A few promises from us
We know that first impressions are the foundation for building authentic relationships between our team, our partners, and our customers. When you call us, we promise that there will be a voice on the line that is:
- Kind & Compassionate
- Respectful & Patient
- A Problem-Solver
We hold our team members to the highest standards — we’re committed to ensuring that you will courteously receive any support you need — through all steps of the shipping process.
Communication modes to meet your needs
Love email? We’re happy to answer any questions you may have via email. Prefer to chat with a real human on the phone? No problem — our customer service team is standing by, ready to answer your call.
We pride ourselves on our availability and our flexibility to work with customers and partners regardless of your work location.
When you have questions, we have answers.
If you need help with challenges or opportunities, don’t hesitate to reach out to us! This is where we shine. We love finding ways to solve unique shipping puzzles and save you time, money, and the headache of shopping around for the perfect carrier.
We do it because we care
Our greatest motivation is to be helpful and make a positive impact for all of our customers and partners. We genuinely care about all of you. We want to be your back office support so you can focus on running (and growing!) your business. You can count on us.
Ready for a quote? Have a question? Call us at 855.218.7LTL(7585).